Course Description

Course Summary

SAP CRM is the Market Leader in Customer Relationship Management Software. This course gives overview of SAP CRM and its role in strengthening customer relationships.

What should I know?

If you have no prior exposure to SAP refer this SAP Beginner Course before you study SAP CRM. Refer the tutorials sequentially one after the other to increase efficacy of learning.

Course Syllabus

Training Syllabus

Introduction

   ->.   Overview Of SAP CRM
   ->.   SAP CRM Sales Cycle
   ->.   SAP CRM Service
   ->.   SAP CRM Marketing
   ->.   SAP CRM Partner Channel Management
   ->.   SAP CRM Interaction Center
   ->.   Account Management In SAP CRM
   ->.   Organizational Management In SAP CRM
   ->.   Product Master In SAP CRM
   ->.   Business Transaction Processing In SAP CRM
   ->.   Partner Processing In SAP CRM
   ->.   All About Actions In Transactions SAP CRM
   ->.   SAP CRM Pricing Billing
   ->.   Ultimate Guide To Webclient Ui SAP CRM
   ->.   All About Web Ui Configuration Application Enhancement Tools

Must Know!

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   ->.   Top 25 SAP CRM Interview Questions & Answers